After-hours agent

Your morning
starts organized.

Veille answers your calls and texts after hours, sorts the urgent from the can-wait, and hands your team one clean digest before you open. No more scrolling voicemails at 8am.

Book a demo See it work
5 minutes from first call to live — no new phone number, no overnight staff.
Launching soon

We go live Saturday at 10:00 AM

00Days
00Hours
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Built for Vancouver businesses

  • Clinics
  • Repair shops
  • Restaurants
The overnight problem

After-hours doesn't stop.
Your team just finds out late.

Every missed call is a decision made without you. By morning, the backlog is already someone's whole first hour.

01

Missed calls are lost revenue

When no one answers, people don't leave a voicemail — they call the next business on their list. That booking is just gone.

02

Mornings start overwhelmed

Voicemails, texts, and a full inbox all landed overnight. Now someone has to sort it all before the day can even begin.

03

24/7 staffing doesn't scale

Hiring for overnight coverage is expensive and hard to keep. Most small teams simply can't justify it — so calls go unanswered.

The difference by morning

Numbers your team will actually feel

Illustrative ranges from early pilots — we'll show you real figures for your business during the demo.

0%

of after-hours calls answered — automatically, on the first ring

0

saved every week on morning triage and callbacks

0

coverage with zero overnight staff to hire or train

From overnight chaos to a clear morning
Before
Voicemail · 11:42 PM Missed call · 1:15 AM Text · 3:30 AM Voicemail · 6:05 AM
With Veille
Morning digest 4 items · sorted, urgent first
0

average caller wait — every call picked up instantly

What Veille does

Everything that happens after you close

One agent handles the whole overnight flow — answer, triage, book, and hand off — so nothing waits for morning.

01

Answers every call & text

Voice or SMS, Veille picks up on the first ring in your business's voice — no menus, no hold music, no missed callers.

Incoming callAnswered
0 sec waitPicked up on the first ring
Your greeting"Thanks for calling…"
02

Triages by urgency

It tells the difference between "I'd like to reschedule" and "this can't wait." Urgent items get flagged and escalated your way.

TriageLive
Urgent 18%Routine 82%
03

Books & collects intake

Veille checks your availability, books the slot, and gathers the details you need — so the record is complete before you touch it.

New bookingConfirmed
NameJ. Alvarez
ReasonNew appointment
SlotTue · 2:30 PM
04

Delivers your morning digest

Before you open, one clean summary is waiting — urgent first, bookings confirmed, nothing to dig for.

Morning digest7:00 AM
UrgentCall first
BookedTue 2:30 PM
MessageReschedule Fri
Made for your business

Tuned to how you actually work

Veille learns your intake questions, your hours, and what counts as urgent — so every call sounds like your front desk.

    Less answering. More handoff.

    Anyone can pick up.
    Veille makes it useful.

    Morning digest

    Open to a plan, not a pile

    Every overnight call and text becomes one prioritized summary — urgent flagged at the top, bookings already confirmed. Your first hour goes from triage to action.

    • Urgent items surfaced first
    • Delivered by email or SMS before you open
    • One tap to call back or confirm
    Morning digest7:00 AM
    UrgentTime-sensitive — call first
    BookedTue 2:30 PM appointment
    MessageReschedule Fri
    Smart triage

    The urgent never waits behind the routine

    Veille understands the difference between a reschedule and an emergency. Anything urgent gets flagged and escalated your way; everything else is neatly queued for morning.

    • Custom urgency rules per business
    • Optional live escalation for emergencies
    • Nothing important buried in a voicemail
    TriageLive
    Urgent 18%Routine 82%
    Pricing

    Simple plans.
    No overnight payroll.

    Illustrative early-access pricing — we'll confirm your exact plan during the demo. Cancel anytime.

    1
    Point your lineForward after-hours calls to Veille. Keep your number.
    2
    Teach it your basicsHours, greeting, intake questions, what's urgent.
    3
    Wake up to a digestYour mornings change the very next day.
    Trial

    Try Veille live for a month.

    $15/mo
    Start your trial
    Calls & texts10 / mo
    Phone numberKeep yours
    LanguagesEnglish
    Morning digestDashboard
    Live escalation—
    Starter

    For a single location finding its feet.

    $149/mo
    Book a demo
    Calls & texts150 / mo
    Phone numberKeep yours
    Languages+ French
    Morning digest+ Email
    Live escalation—
    Most popular
    Premium

    For busy teams that live on the phone.

    $299/mo
    Book a demo
    Calls & texts500 / mo
    Phone numberKeep yours
    Languages+ 3 languages
    Morning digest+ SMS
    Live escalationIncluded
    Enterprise

    For multi-location groups.

    $499+/mo
    Talk to us
    Calls & textsUnlimited
    Phone numberMultiple
    Languages10+ languages
    Morning digestPer location
    Live escalationPriority + SLA
    Questions, answered

    The things owners actually ask

    What happens if someone calls with a real emergency?

    You set the rules for what counts as urgent. When Veille hears one of those triggers, it can escalate immediately — texting or calling your on-call person — instead of leaving it for the morning digest. True emergencies never wait in a queue.

    Does this work with my existing phone number?

    Yes. You keep the number your customers already know and simply forward your after-hours calls to Veille — no porting, no new line, no new business cards.

    My business isn't a clinic, repair shop, or restaurant. Can I still use it?

    Those are our launch verticals because we've tuned the intake flows for them, but the core — answer, triage, digest — works for most appointment- or call-driven businesses. Book a demo and we'll tell you honestly whether we're a fit yet.

    Is it just a robot reading a script?

    No. Veille holds a natural back-and-forth conversation, asks follow-up questions, and books appointments. It's built to sound like a calm member of your front desk — and it hands off to a human whenever you want.

    How long does setup take?

    Most businesses are live in about two weeks — often sooner. Setup is three short steps: forward your line, teach it your basics, and start receiving digests the next morning.

    Tomorrow morning could start organized.

    See Veille answer, triage, and hand off a real digest — with your business in mind. Fifteen minutes, no pressure.

    Book a demo Built in Vancouver · Live in ~5 minutes · Cancel anytime